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Company Policies Summary
We prioritize the safety of our team and clients. All equipment is PAT tested and setup follows strict safety protocols to prevent hazards.
Health & Safety
Booking & Payments
Bookings are confirmed upon receipt of a deposit. Final payments are due 14 days before the event date to ensure seamless delivery.
Cancellations
A 25% non-refundable booking fee is required to secure your booking. The remaining balance must be paid no later than 14 days before the event. Failure to make payment by this date may result in the booking being cancelled and the booking fee being forfeited.
Equipment Care
Clients are responsible for equipment during the hire period. Any damage or loss will be billed at standard replacement rates.
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